• Vital Flow® — Molecular Hydrogen Water Bottle | Best Hydrogen Water Bottle India | Patent 558557 Vital Flow — Nature's Hydration System Vital Flow — Nature's Hydration System
    OptiHydra™ Technology  ·  Patent No. 558557

    Not all water
    hydrates your body
    the same way.

    Turn ordinary water into hydration your body actually absorbs. Engineered as a complete mineral system — inspired by nature, driven by precision.

    5 Features   ·   1 Complete System

    Built to last 5+ years  ·  Reusable  ·  No electricity

    Costs less than over 5 years

    No EMF  ·  Fully Portable  ·  No Cartridge Replacements

    Vital Flow® Molecular Hydrogen Water Bottle

    OptiHydra™ System

    Five upgrades. Every fill. Zero electricity.

    See exactly what happens to your water the moment it meets Vital Flow.

    Vital Flow — Five transformations: Molecular Hydrogen, Alkaline Balance, Antioxidant Power, Mineral Enrichment, Better Absorption

    Vital Flow doesn't create a new sensation — it removes one.

    Most people don't "feel" Vital Flow immediately — they notice it when they stop.

    The difference that matters

    Built for consistency, not spectacle.

    Most hydration products try to impress briefly — with spikes, claims, or gimmicks. Vital Flow is designed to support you quietly and consistently, every day, over years of use.

    Consistent Performance

    All magnesium-based systems change over time. Vital Flow is engineered to maintain balanced performance and be gently refreshed when needed — no sudden drop-offs.

    💧

    Water You'll Actually Drink

    Vital Flow is tuned for smooth, clean mouthfeel — no harsh alkalinity, no metallic aftertaste. Light, neutral, and easy to return to, glass after glass.

    🎯

    Unlike Plug-In Systems

    Electrical systems require immediate consumption. Vital Flow carries hydrogen with you — no wires, no waiting, no electricity. Ready when you are.

    🏆

    Built for Ownership

    Thoughtful engineering. Honest performance. Water that feels right, consistently. Not designed to impress once — designed to support you every day.

    🌍

    Designed for Every Age

    Children, seniors, athletes — food-grade natural materials, safe for the whole family. No chemicals. No EMF. No compromise.

    ♻️

    The Last Bottle You'll Buy

    Replaces years of bottled water costs, cartridge costs, electricity bills. Portable, reusable, built for 5+ years — the sustainable, economical choice.

    See it in action

    Watch the experience.

    Watch Vital Flow video
    VITAL FLOW®
    Watch on YouTube

    What this actually does

    Understand it in 10 seconds.

    No jargon. No claims. Just what Vital Flow does to every fill of water — passively, automatically, every time.

    💧
    Rich in antioxidants, every sip
    Vital Flow infuses your water with molecular hydrogen — the smallest, most cell-penetrating antioxidant known. Water that works for you, not just hydrates you.
    ⚗️
    What RO removes, we put back
    RO water is clean but empty. Vital Flow restores magnesium, calcium and zinc — the minerals your body needs every day, in the form it absorbs most easily.
    🧪
    Easier on your stomach
    Vital Flow gently raises water to pH 7.8–8.2 — shown in studies to reduce the enzyme responsible for acid reflux. Smoother water, gentler on your gut.
    Water that fights rust — inside you
    Oxidation is what makes iron rust and fruit turn brown. It happens inside your body too. Vital Flow water is charged to counteract it — every sip.
    🌊
    Your body drinks it, not just you
    Vital Flow reduces water surface tension so it moves into your cells more effectively. You're not just drinking — your body is actually absorbing.
    🔄
    Five upgrades. One bottle. Zero effort.
    Fill it. Wait 10 minutes. Drink. No settings, no electricity, no cartridges. Just water that does what water should have always done.
    Start Better Hydration →

    Ancient principle. Modern engineering.

    Nature has been doing this for millennia.

    Mountain springs mineralise, alkalise, and charge water with hydrogen. Vital Flow recreates that exact journey — in a bottle you carry every day.

    💎

    Natural Crystals

    Mineral-rich structures that influence water's balance and composition — the way riverbeds have for millennia.

    🪨

    Rocks & Minerals

    Natural stone that filters, mineralises, and gently alkalises — the same process found in ancient springs worldwide.

    🏔

    Mineral Sands

    Earth minerals that balance pH and enrich water with trace elements — mirroring the geology of pure natural sources.

    ⚗️

    Pure Magnesium

    Hydrogen generation engine. When magnesium meets water, H₂ releases naturally — no electricity, no EMF.

    Zero EMF · Zero Electricity · Zero Cartridge Replacements
    No batteries, no electronics, no electromagnetic radiation, no parts to replace. Portable & reusable. One system. 5+ years of performance.

    Advantage over H₂ machines

    Hydrogen wherever life takes you.

    Unlike plug-in machines that demand immediate consumption, Vital Flow travels with you — and keeps working wherever life takes you.

    🏢

    At the Office

    Refill at your desk. Meetings, deadlines, long hours — hydrogen-rich water, always at hand. No plug-in, no downtime.

    🏋️

    At the Gym

    Take it into the workout zone. Between sets, after training — recovery hydration with you, not on a counter at home.

    ✈️

    While Travelling

    Fits in every bag. Works in hotel rooms, airports, long drives. No power outlet. No consumables to run out of.

    🚗

    In the Car

    Commutes, road trips, school runs. Keep it in your car and refill whenever. Stays active for the whole day.

    🏕️

    Outdoors & Remote

    Trekking, camping, remote sites — works where electricity doesn't. Self-activating chemistry, fully independent.

    Drink On Your Schedule

    H₂ machines demand immediate consumption. Vital Flow keeps working sip after sip, refill after refill — hydration on your terms.

    The uncomfortable truth

    You drink water every day. Your body isn't getting enough from it.

    Clean water is not the same as effective hydration. Modern water — filtered, processed, piped — arrives at your glass stripped, oxidised, and structurally weakened. You're drinking volume. Not quality.

    "You don't have a water problem. You have a water quality problem. And it's costing your body more than you realise."

    Your body is fighting oxidation right now

    Every screen, every meal, every stressful hour — your cells take oxidative hits. Your water does nothing to help. It could.

    💧

    RO water is nutritionally empty

    You bought a purifier to protect yourself. It works — and strips every beneficial mineral in the process. Cleaner. Emptier.

    🏭

    Tap water isn't what it was

    Chlorine, heavy metals, ageing pipes. By the time it reaches your glass, municipal water carries residues your body never asked for.

    🔬

    Drinking isn't the same as absorbing

    Your cells absorb water through protein channels. Surface tension, mineral content, molecular structure — all affect how much actually gets in.

    📉

    Dead Water, Zero Potential

    Tap and bottled water has positive ORP (+200 to +400 mV) — zero antioxidant potential. It hydrates, but does nothing more.

    🧊

    Stored Water Loses Life

    The longer water sits — in tanks, bottles, pipes — the more dissolved gases escape and stagnation sets in. Fresh matters.

    Five transformations. Every sip.

    What Vital Flow does to your water.

    H₂

    Molecular Hydrogen

    Smallest molecule — reaches cells others can't.

    >1.2 ppm
    pH

    Alkaline Balance

    Natural minerals shift water gently alkaline.

    pH 7.8–8.2
    ORP

    Antioxidant Power

    Negative ORP = electron-donating potential.

    −500 to −800 mV
    TDS

    Mineral Enrichment

    Calcium, magnesium, silica — restored naturally.

    >60+ ppm
    σ

    Better Absorption

    Reduced surface tension — deeper cellular hydration.

    Enhanced uptake

    Simpler than making tea.

    Fill. Wait 10 minutes. Drink.

    No buttons. No power source. No settings to configure.
    The chemistry is built in. You just add water.

    01

    Fill & Shake

    Add RO or filtered water, then shake for 10 seconds.

    02

    Transform

    Ready in 10 minutes. Optimal hydrogen enrichment achieved in 15–20 minutes.

    03

    Drink & Repeat

    Refill throughout the day. No cartridges.

    Mg + 2H₂O → Mg(OH)₂ + H₂↑

    No batteries · No EMF · No cartridges · Portable · Reusable · 5+ years

    Designed to stay effortless

    No daily cleaning. No weekly routine.

    Twice a year — no dismantling, no complex steps.
    Premium products respect your time.

    1

    Fill

    Add clean water + Half Yearly Kit or Annual Care Kit

    2

    Soak

    Let it rest for 30 minutes

    3

    Rinse

    Empty and rinse 2–3 times with clean water

    4

    Refill

    Your Vital Flow is ready. As simple as that.

    Half Yearly Kit at months 6, 18, 30 etc. · Annual Care at months 12, 24, 36 etc. · No cartridge replacements

    Intellectual Property

    Built on science. Protected by law.

    🔐

    Patent-Protected

    The proprietary formulation is protected under Patent No. 558557. The multi-layer coating architecture and precise layer sequence are classified trade secrets not disclosed in any public documentation.

    🧬

    Proprietary Engineering

    The granule engineering, activation process, and multi-stage coating sequence are proprietary trade secrets refined through years of R&D. The patented formulation enables five simultaneous water transformations — passive, power-free, and impossible to replicate.

    Five measurable transformations

    Every fill. Backed by global research.

    −500 to −800 mV
    ↑ grows as coating matures

    ORP — Oxidation Reduction Potential

    Tap water sits at +200 to +400 mV. Vital Flow inverts this completely. The more negative, the greater the electron-donating capacity against oxidative stress.

    >1.2 ppm
    ↑ therapeutic range starts at 0.5 ppm

    H₂ — Molecular Hydrogen

    The smallest molecule crosses cell membranes, reaches mitochondria, passes the blood-brain barrier. Selectively targets only the most harmful free radicals.

    pH 7.8–8.2
    Calibrated, not extreme

    Calibrated Alkalinity

    Precisely the range studied in clinical alkaline water research — above the acidic range modern diets push toward, without being aggressively alkaline.

    ↓ ~20%
    Surface tension reduction

    Enhanced Cellular Absorption

    Reduces molecular clustering — water moves through aquaporin channels more efficiently. The 2003 Nobel Prize in Chemistry was awarded for discovering these cellular water gateways.

    >60+ ppm
    Mg²⁺ · Ca²⁺ · Zn²⁺ · SiO₃²⁻ · trace minerals

    Bioavailable Mineral Infusion

    Magnesium, calcium, zinc, silica, and trace elements — in ionised form, the most readily absorbed state — added with each fill.

    The question that matters

    You already know water matters.
    Now your water can match that.

    Every claim is independently verifiable. Test it yourself.

    📊

    ORP Meter

    Measure the negative shift instantly.

    🧪

    H₂ Reagent Drops

    Test dissolved hydrogen in 30 seconds.

    🔎

    pH Test Strips

    Verify alkaline shift. Compare before/after.

    📋

    NABL Lab Reports

    Accredited reports on request.

    Confidence backed by credentials

    Independent Certifications & Compliance.

    FDA Approved
    GMP Certified
    HACCP Certified
    Halal Certified
    IAF Member
    ISO 9001 Certified
    ISO 22000 Certified
    Kosher Certified
    FSSAI Certified

    People who made the switch

    They weren't sure. Now they can't stop.

    ★★★★★ 4.9 447 reviews
    Arjun K.
    ★★★★★

    Stopped reaching for coffee at 3 PM. Steadier energy throughout the day. Three months in, I don't think about it — I just feel better. The taste is noticeably cleaner than tap.

    Arjun K.
    Software Architect · Bengaluru · Verified Buyer
    Rahul M.
    ★★★★★

    My headaches dropped from twice a week to almost never. I drink double the water now — it just tastes better. My wife bought one after seeing the change in me.

    Rahul M.
    Business Owner · Mumbai · Verified Buyer
    Deepak V.
    ★★★★★

    I was sceptical at the price. Then I calculated — less than a cup of tea a day. Six months in, best daily investment I've made. Carries beautifully from office to gym.

    Deepak V.
    Senior Partner · Delhi · Verified Buyer
    Kavitha R.
    ★★★★★

    My father is 72. His afternoon fatigue reduced noticeably within two weeks. He carries it everywhere now — even to the temple every morning. It has become part of his daily ritual.

    Kavitha R.
    Teacher · Coimbatore · Verified Buyer
    Sneha M.
    ★★★★★

    My kids ask for water now. They love the taste — smoother, not flat. As a mother knowing it adds minerals back and has no chemicals gives me complete peace of mind.

    Sneha M.
    Mother of Two · Hyderabad · Verified Buyer
    Vikram S.
    ★★★★★

    I train twice a day. Recovery between sessions has measurably improved. I replaced all bottled water at the gym. Three of my clients now own one after watching the difference.

    Vikram S.
    CrossFit Coach · Pune · Verified Buyer

    One purchase. A lifetime of difference.

    The last water bottle you will ever buy.

    For 5+ years, Vital Flow costs less per day than a bottle of packaged water — and does what no packaged water ever could.

    One-Time Purchase
    5+ years of transformed water
    ✓ FREE 18-Month Care Kit Included
    Vital Flow Hydration System (650 mL)
    18-Month Care Kit included (worth )
    Free shipping across India
    1-Year Warranty + 4-Year Performance Support
    15-Day Satisfaction Promise
    No cartridge replacements — ever
    Total
    Start Better Hydration →

    Less than a cup of chai. 5+ years.

    Our confidence promise.

    Designed to be lived with — not worried about.

    🛡

    1-Year Warranty

    Covers manufacturing defects and internal components under normal use.

    ⚙️

    4-Year Support

    Guidance, care routines, and restoration support through year 5+.

    15-Day Satisfaction

    Use it for 15 days. If it doesn't feel right, we will make it right.

    🌍

    Ships Worldwide

    India and 50+ countries. Delivered with care.

    Coming Soon

    Vital Flow Elite

    650 mL · The refined companion

    Enhanced formulaPremium finishLimited edition

    Be first to know when Vital Flow Elite launches.

    Most hydration products chase extremes

    Vital Flow is designed for daily life.

    Power-free. Self-activating. Portable. Reusable. No cartridges. Built for 5+ years. Because real wellness compounds quietly.

    Upgrade Your Water

    Research & Support

    Frequently Asked Questions

    Vital Flow is a portable, power-free water enhancement hydration system that elevates potable water to Hydrogen-enriched, mildly Alkaline, Mineral-supported water for a cleaner, smoother taste and an easy daily hydration habit.

    Our OptiHydra™ system uses food-grade mineral media and a proprietary treatment surface to release molecular hydrogen (H₂) and gently raise pH while improving taste — no batteries or electricity. Fill, wait 10 minutes, and sip.

    Most customers report cleaner taste, smoother sips, and that they naturally drink more water through the day.

    Yes. Typical output is pH 7.8–8.2 (varies with source water and dwell time).

    With RO source water (TDS ~30–60 ppm): H₂: ~1.4 ppm at peak · ORP: < –600 mV · pH: 7.8–8.2. NABL-accredited test reports available on request.

    Absolutely. Premium, food-grade natural materials. Rigorously tested. Designed for the whole family.

    Fill with potable water, wait ~15 minutes, then drink. Refill through the day.

    Use RO, bottled, or purified water with TDS under 100 ppm. Avoid tap water, hard water, or chlorinated water.

    Use room temperature water only. Avoid hot/boiling and carbonated water.

    Mild dish soap + warm water and a soft brush. Remove the mineral module before cleaning. No harsh chemicals.

    Bottle (without module): top-rack only. Module is never dishwasher-safe.

    With our care procedures, designed to last 5+ years.

    Generally suitable for daily hydration. If pregnant/nursing or on medication, consult your doctor.

    No added chemicals. Uses food-grade minerals.

    Order on vitalflow.in. Email: hello@vitalflow.in · Phone: +91 77104 01080 / +91 70923 39900.

    Yes. We ship to 50+ countries worldwide.

    Contact hello@vitalflow.in or message us on WhatsApp: +91 77104 01080 / +91 70923 39900.

    Within 15 days, most customers report cleaner taste, smoother sips. If not, we'll help tune your setup until you do.

    1-Year Comprehensive Hardware Warranty + 4-Year Performance Support through year 5+.

    Measure H₂, ORP, pH, and TDS directly — we encourage you to test it yourself. NABL-accredited test reports on request.

    Designed and assembled in India. Patent No. 558557. Tested with NABL-accredited labs.

    Important: Vital Flow is designed for safe, daily hydration and wellness. Not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition, are pregnant, breastfeeding or taking medication, consult your healthcare provider.

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    Join the Vital Flow creator community. Share your hydration journey — and get rewarded for it.

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    Equip your team, clients, or guests with the finest hydration available. Special pricing for bulk orders. Our team responds within 24 hours.

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    Annual Care Kit — Verified Members

    For Vital Flow® owners only. The Annual Care Kit (Pouch A+B) is available for verified purchasers after 18 months of ownership — or as a replacement for a misplaced included kit.

    Step 1 — Verify Your Purchase

    Privacy Policy
    Vyruza Glory Private Limited · Vital Flow®

    Vyruza Glory Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Vital Flow. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

    Information We Collect

    Personal Information: When you use our Services, we may collect personal information that you voluntarily provide, including your name, email address, postal address, phone number, payment information, and other contact or identifying information.

    Automatically Collected Information:

    • Log Information: Browser type, access times, pages viewed, IP address, and referring page.
    • Device Information: Hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Location Information: We may collect device location information when you use our mobile applications or consent to this collection.
    • Cookies and Similar Technologies: We use cookies and tracking technologies to collect information about your interaction with our Services, including browsing and purchase behaviour.

    Information from Other Sources: We may obtain information from third-party sources and combine it with information collected through our Services.

    Use of Information

    • Provide, maintain, and improve our Services
    • Process transactions and send purchase confirmations and invoices
    • Send technical notices, updates, security alerts, and administrative messages
    • Respond to your comments, questions, and requests, and provide customer service
    • Communicate about products, services, offers, promotions, and events
    • Monitor and analyse trends, usage, and activities
    • Detect, investigate, and prevent fraudulent transactions and illegal activities
    • Personalise your experience and provide relevant content
    • Protect the safety and security of our customers and stakeholders

    Sharing of Information

    We may share information about you as follows:

    • With vendors, consultants, and service providers who need access to carry out work on our behalf
    • In response to a lawful request for information or as required by applicable law
    • To protect the rights, property, and safety of Vital Flow, Vyruza Glory Private Limited, customers, or others
    • In connection with any merger, acquisition, or sale of company assets
    • With your consent or at your direction

    Security

    Vyruza Glory Private Limited takes reasonable measures to help protect your information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. This includes implementing appropriate technical and organisational security measures.

    Data Retention

    We will retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

    International Data Transfers

    Your information, including personal information, may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ.

    Your Rights

    • Access, correct, update, or request deletion of your personal information
    • Object to processing, request restriction of processing, or request data portability
    • Opt out of marketing communications at any time
    • Withdraw consent at any time where processing is based on consent
    • Complain to a data protection authority about our collection and use of your personal information

    Changes to This Policy

    We may update this Privacy Policy from time to time. Material changes will be communicated by email or via a notice on our Services prior to the change becoming effective. It is your responsibility to check our website regularly for updates and to keep your contact information current.

    Contact Us
    Vyruza Glory Private Limited
    Email: suresh@vitalflow.in
    Address: No. 7, Ground Floor, Pear Blossom Street, V.G.N Serenity Grove, Ayapakkam, Tiruvallur – 600077

    Terms & Conditions
    Vyruza Glory Private Limited · Vital Flow®

    Please read these terms and conditions ("Terms") carefully before using Vital Flow's website or purchasing our products. By accessing or using our website and purchasing our products, you agree to be bound by these Terms.

    1 · Product Information and Disclaimer

    Vital Flow provides information about our products for general informational purposes only and it should not be considered as medical advice. Our products are not intended to diagnose, treat, cure or prevent any disease. We recommend consulting with a healthcare professional before using our products, especially if you have any underlying medical conditions or are taking medication.

    2 · Product Availability and Pricing

    Product availability and pricing are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time and do not guarantee that pricing information is free from errors.

    3 · Orders and Payment

    By placing an order, you warrant that you are legally capable of entering into a binding contract and that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including due to product availability, pricing errors, or suspected fraud.

    Payment is processed through secure payment gateways. You are responsible for providing accurate payment information and any unauthorised use of payment details is prohibited.

    4 · Shipping and Delivery

    We strive to process and ship orders in a timely manner. Delivery times may vary depending on your location and factors beyond our control. Any delivery dates provided are estimates and not guaranteed. Please refer to our Shipping & Delivery Policy for full details.

    5 · Returns and Refunds

    If you are not completely satisfied with your purchase, please contact our customer service within 3 days of receiving your order. We may offer refunds, replacements or store credit on a case-by-case basis. Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part. Please refer to our Cancellation & Refund Policy for full details.

    6 · Intellectual Property

    All content on the Vital Flow website — including text, graphics, images, logos, and product names — is protected by intellectual property rights and is the exclusive property of Vyruza Glory Private Limited or its licensors. You may not reproduce, distribute, modify or use any content without prior written permission.

    7 · Limitation of Liability

    To the fullest extent permitted by applicable law, Vital Flow and its affiliates, directors, officers, employees and agents shall not be liable for any direct, indirect, incidental, consequential or special damages arising out of or in connection with the use of our products or website.

    8 · Indemnification

    You agree to indemnify and hold harmless Vital Flow, Vyruza Glory Private Limited and its affiliates, directors, officers, employees and agents from any claims, damages, liabilities and expenses arising out of your use of our products or website, or any violation of these Terms.

    9 · Governing Law and Jurisdiction

    These Terms are governed by the laws of India. The courts at Chennai, Tamil Nadu shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms.

    10 · Severability

    If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

    11 · Modifications

    We reserve the right to modify or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitutes acceptance of the revised Terms.

    12 · Online Channel Partners and Payment Gateways

    We are not responsible for the actions, services or security practices of third-party payment gateways or channel partners. Transactions conducted through these channels are solely between you and the respective third party.

    13 · Data Leakage and Security

    Vital Flow implements reasonable measures to protect the confidentiality and integrity of your personal information. However, we cannot guarantee the absolute security of data transmitted over the internet. By using our website, you acknowledge and accept the inherent risks associated with data transmission.

    14 · Ownership

    Vital Flow is a brand owned and operated by Vyruza Glory Private Limited. All rights, title and interest in the Vital Flow brand — including the name, logo and intellectual property — are the property of Vyruza Glory Private Limited. Any unauthorised use, reproduction or modification of Vital Flow brand assets is strictly prohibited.

    Questions or Concerns
    Email: hello@vitalflow.in
    Vyruza Glory Private Limited · Chennai, Tamil Nadu · India

    Shipping & Delivery
    Vyruza Glory Private Limited · Vital Flow®

    At Vyruza Glory Private Limited, we prioritise timely delivery and clear communication. This policy applies to all current and future products offered by Vyruza Glory Private Limited, including Vital Flow.

    1.1 · Order Processing

    All orders are processed within 3–7 business days. You will receive an email confirmation and tracking details once your order is dispatched.

    1.2 · Shipping Methods

    We use reputable courier partners for all shipments. During checkout, you may be able to select a preferred courier within India. If no choice is shown, we will select the most suitable carrier for safe and timely delivery.

    1.3 · Delivery Times

    • Domestic (India): Typically 5–10 business days after dispatch
    • International: Typically 7–21 business days after dispatch

    Actual timelines may vary due to location, carrier capacity, customs, weather, and other factors beyond our control.

    1.4 · Shipping Charges

    Shipping costs are calculated at checkout based on destination, weight/volumetric weight, and service level. If free shipping applies, it will be explicitly shown at checkout.

    1.5 · Order Tracking

    Once shipped, you will receive a tracking link via email and SMS (where available). You may also contact us with your Order ID at hello@vitalflow.in for tracking assistance.

    1.6 · Shipping Issues

    • Address errors / failed delivery attempts: If delivery fails due to an incorrect or incomplete address, or repeated failed attempts, re-shipping costs may apply.
    • Damaged or tampered parcels: Please refuse delivery and notify us within 48 hours with photos or video. If already accepted, share unboxing photos/video and packaging images.
    • Lost in transit: We will coordinate with the courier and either re-ship or refund based on the investigation outcome.

    2 · Limitations of Liability

    Once a shipment is handed to the courier, risk passes to the customer subject to the courier's terms. We are not liable for delays, customs holds, taxes/duties, force-majeure events, or indirect/consequential losses. Our responsibility is limited to replacement or refund (at our discretion) where a shipment is confirmed lost or damaged due to reasons attributable to us.

    3 · Rights Reserved

    We reserve the right to update couriers, service levels, processing times, free shipping eligibility, and this policy without prior notice. The version on our website at the time of your order governs that order.

    Customer Support
    Email: hello@vitalflow.in
    Phone: +91 7710401080 / +91 7092339900

    Cancellation & Refund
    Vyruza Glory Private Limited · Vital Flow®

    At Vyruza Glory Private Limited, we are committed to complete customer satisfaction. The following terms apply to all orders of Vital Flow® products placed on vitalflow.in.

    1 · Order Cancellation

    • Before Dispatch: Cancellations accepted within 24 hours of order placement at no charge. Contact us on WhatsApp (+91 77104 01080) or email order@vitalflow.in with your Order ID.
    • After Dispatch: Once dispatched, cancellation is not possible. You may initiate a return upon delivery.
    • Processing: Cancellation requests are processed within 1–2 business days. A confirmation email will be sent.

    2 · Returns — India

    • Return Window: 7 days from delivery for damaged, defective, or incorrect items.
    • Condition: Unused, original packaging with all accessories, warranty card, and invoice.
    • Process: Email order@vitalflow.in with Order ID and photos. We respond within 24 hours.
    • Pickup: We arrange and bear return pickup cost for defective/damaged items. Change-of-mind returns are at the customer's cost.

    3 · Returns — International

    • Return Window: 14 days from delivery for damaged or defective items only.
    • Process: Contact order@vitalflow.in before returning any item.
    • Shipping: International return shipping is borne by the customer via tracked courier.
    • Duties: Import duties paid on the original order are non-refundable.
    • Change of Mind: Not accepted on international orders.

    4 · Refunds

    • Approval: Refunds initiated after received item is inspected and approved.
    • Method: Refunded to the original payment method only (UPI / Card / Net Banking / Wallet).
    • India Timeline: 5–7 business days from initiation.
    • International Timeline: 10–14 business days from initiation.
    • Shipping Charges: Non-refundable unless return is due to our error.

    5 · Non-Returnable Items

    • Used, opened, or items not in original packaging.
    • Maintenance kits (V-Lite+, Annual Pouch-B) once opened.
    • Products marked "Final Sale" / clearance.
    • Damage due to misuse or use contrary to care instructions.

    6 · Warranty Claims

    Vital Flow® carries a 5-year manufacturing warranty. Warranty claims are handled separately and are not subject to the 7-day return window. Visit vitalflow.in/warranty.html or call +91 70923 39900.

    7 · Contact Us

    • Email: order@vitalflow.in
    • WhatsApp Sales: +91 77104 01080
    • WhatsApp Support: +91 70923 39900
    • Response: Within 24 hours on business days (Mon–Sat, 9 AM–6 PM IST)

    Vyruza Glory Private Limited
    vitalflow.in · order@vitalflow.in · Patent 558557
    Chennai, Tamil Nadu, India